👀  Overview

TurboCourt is an online platform designed to assist self-represented litigants in navigating the legal system. It provides step-by-step guidance for preparing court documents, such as divorce papers or small claims filings, ensuring they meet legal requirements. The platform also offers resources on court procedures, deadlines, and e-filing options, making the legal process more accessible and less intimidating for individuals without an attorney. It aims to simplify legal tasks and reduce the complexity of representing oneself in court.

😣  Problems

As a platform for self-representatives and small law firms it had outdated and not friendly design and flows. Which wasn't a big problem for law firms because they get used to anything but was a serious blocker for viral and organic growth and self-representatives who wanted to solve their legal case.

Among main problems were

• The landing page was outdated and failed to clearly convey the services offered by the website.
• Lack of representation on social platforms and real user cases and stories.
• Only one sign up / sign in way not supporting 2FA or socials which lead to such problems.
  • As soon as lawyers worked with users’ information - 2FA was a strict requirement to protect personal information from unauthorized access.
  • Lack of authorization through social
• The app looked visually outdated and was initially designed for small screens without scalability in mind.
• Legal forms are pretty massive and there was a problem with navigation across already filled pages to double check your answers or to change them.
• We had a lot of unfinished forms from self-representatives (after conducting interview and pages analysis) we discovered that majority of these cases are when we require the upload of a rarely used document.